Refund policy
30 Day Satisfaction Guarantee
Celuis Wellness offers a Risk-Free 100% 30-day satisfaction guarantee.
If at any time you are unsatisfied with our product, you may request a full refund of the purchase price (price at the time of purchase), not including shipping. Shipping charges are not refunded.
How It Works
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Contact Us within 30 days of your purchase date.
- Send a message with your Order ID and indicate which product you would like refunded. No questions asked. You will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us.
- We will process your refund. Keep the product, no return necessary.
If you have any questions, please feel free to call customer support. We are always happy to help.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions/Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.